David's Log

“Mr. Karp is tall and skinny, with unflinching blue eyes and a mop of brown hair. He speaks incredibly fast and in complete paragraphs.”
— NY Observer

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Page 1

  1. bash.org#704747

    <jtripp> I own a few sites and one of them sells baby products. A couple of weeks ago a customer ordered a gift for her sister and asked that it be shipped directly to her sister's house.
    <jtripp> Well it turns out that she gave me the wrong address. When I called her to get the correct one she said her sister would call me. Unfortunately UPS returned the package before the sister called.
    <jtripp> So, I reshipped the package out to the correct address but there were UPS fees for returning and resending the package. When I phoned to tell the customer here is what she said to me...
    <jtripp> "I'll never shop online again, this is too much of a hassle. I had NO IDEA the right address would be so important."
    <jtripp> What!?!?!?